Search results for "communication strategies"
showing 10 items of 10 documents
Problem-solving mechanisms in information exchange dialogues with English as a lingua franca
2005
Making Communication Strategy Choices in a Fast Evolving Crisis Situation—Results from a Table-Top Discussion on an Anthrax Scenario
2016
This paper aims at clarifying a timely topic of how communication strategy choices are made in evolving, complex crises, such as those caused by terrorism involving chemical, biological, radiological, or nuclear (CBRN) agents. This is done by examining data gathered from a table-top discussion among crisis communication experts, focusing on a scenario of an anthrax attack and analysed qualitatively. The communication experts followed the evolving crisis situation by gathering inputs from various actors in the crisis management network, thereby creating situational understanding, and interpreted these inputs for decision-making on communication strategies. The underlying process of coping wi…
Exploring citizens' legitimacy judgments about governmental refugee policies
2017
Tämän tutkimuksen tavoitteena on saada tietoa siitä, miten nuoret, korkeakoulutetut suomalaiset muodostavat legitimiteettiarvioitaan Suomen hallituksen pakolaispolitiikasta. Tutkimus on osa kansainvälistä tutkimushanketta, joka toteutettiin Suomessa, Saksassa ja Espanjassa. Työn teoreettinen viitekehys on legitimiteettiteoriassa ja erityisesti Suchmanin (1995) neljässä legitimiteetin alatyypissä. Tutkimusmetodeina käytetään fokusryhmätutkimusta, Q-metodia ja teoriaohjaavaa sisällönanalyysia. Tulokset osoittavat luottamusta hallituksen toimia kohtaan pakolaiskriisissä. Tämän tutkimuksen perusteella Suomen hallitukselle myönnetään legitimiteetti sen pohjalta, miten hallit…
Csr communication strategies of Colombian business groups: an analysis of corporate reports
2018
ABSTRACT: The aim of this paper is to assess stakeholder orientation and corporate social responsibility (CSR) communication strategies in the business groups (BGs) of an emerging economy by means of content analysis. We worked with 30 non-financial BGs taken from the Colombian Stock Exchange. The study uses as its unit of analysis corporate reports that have been classified into four categories: annual reports (ARs), sustainability reports (SRs), combined reports (CRs), and integrated reports (IRs). The results show that IRs are the most similar reports, that Colombian BGs are mainly employee-oriented (ARs, SRs, CRs) and shareholder-oriented (IRs), and that response and involvement communi…
Do communication patterns predict the psychological abuse in young adults romantic relationships?
2016
The aim of the study was to investigate the link between different communication patterns and psychological abuse among young adults romantic relationships. Specifically, the research was aimed at analyzing the direct relation between efficacious, avoidant, dismissive and manipulative communicative patterns and both reported victimized and perpetrated behaviors of psychological abuse within the couple. Participants were 557 young adults (211 males), aged between 18-30 years (M = 22.61; DS = 3.85), currently involved in a heterosexual romantic relationship of at least 6 months duration. Results showed that the most important predictors of perpetration and victimization reports of psychologic…
Samsung and Volkswagen Crisis Communication in Facebook and Twitter : A Comparative Study
2017
Since September 2015 at least two major crises have emerged where major industrial companies producing consumer products have been involved. In September 2015 diesel cars manufactured by Volkswagen turned out to be equipped with cheating software that caused NO2 and other emission values to be reduced to acceptable levels while tested from the real, unacceptable values in normal use. In August 2016 reports began to appear that the battery of a new smart phone produced by Samsung, Galaxy Note7, could begin to burn, or even explode, while the device was on. In Nov. 2016 also 34 washing machine models were reported to have caused damages due to disintegration. In all cases, the companies have …
Linguistic Competences in the Mediation System: increasing Language Awareness and Developing Communication Skills
2018
Over the last decades lawyers and experts in the field of law have increasingly moved beyond advisory and representative roles towards neutral, non-aligned interventions, and have developed new professional techniques in aid of new settlement strategies. Despite cultural diversity and variations over time, the different contexts within which informal principles of justice have often been found reveal a prevalent trend to create alternatives to adjudication for handling disputes, such as negotiation and mediation processes. The present analysis focuses on the linguistic skills and communication strategies that experts need to know and apply when conducting a mediation. The aim is to demonstr…
Influenza vaccination of healthcare workers in Italy: could mandatory vaccination be a solution to protect patients?
2019
Several studies have reported that influenza infections in healthcare workers (HCWs) can lead to nosocomial outbreaks. HCWs can potentially be infected with influenza every year, and may continue to work, encouraging the spread of the virus. Different strategies, such as informative interventions on influenza and influenza vaccination, ‘onsite’ vaccination weeks, communicative strategies through dedicated web and social media pages, and mandatory informed dissent form, were organized for HCWs working at the University Hospital of Palermo, during previous influenza seasons. However, the increased vaccination rates observed among HCWs still remain far from the 75% recommended by Public Healt…